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DESTINATION ENQUIRIES AND ASSISTANCE

If you have any questions about the destinations listed on this website or travelling to Japan, please do not hesitate to contact our Australian office. Our Japan destination specialists are very knowledgeable about travelling in and around Japan and making the most of your holiday.

Australian Office

Office Hours: Monday - Friday, 8:30 ~ 17:00

Contact Details
Phone: 1300 JapanPowder (1300 527 267)
Email: info@japanpowder.com

Address: Suite 2102, Southport Central Tower 2, 5 Lawson St, Southport Qld 4215

Postal: Suite 2102, Southport Central Tower 2, 5 Lawson St, Southport Qld 4215

 

ON-GROUND SUPPORT AND ASSISTANCE

If you are in Japan and require support or assistance regarding your Japan Powder Ski Holiday package, please do not hesitate to contact our on-ground office located in Hakuba. If you're already in Hakuba, you'll find our office a short 20m walk down from the Escal Plaza Base Centre of the Hakuba Goryu Resort.

Japan Office (December 15th ~ March 31st)*

Office Hours: Monday to Sunday, 9:00 ~ 17:00
After Hours Emergency Contact: +81 80 4667 7267

Contact Details
Phone: +81 50 5534 8267
Fax:  + 81 26 403 2228
Email: info@japanpowder.com

Address: 22203-151 Kamishiro, Hakuba-mura, Kita-Azumi-Gun, Nagano-ken, Japan, 399-9211

* For assistance outside the Japanese winter season, please contact our Australian office.

 

CUSTOMER FEEDBACK

Your feedback is extremely important to us. If you would like to tell us how your stay was, or would like to suggest some improvements to our site and product, simply email info@japanpowder.com.

CAREERS AT JAPAN POWDER

We are Japan destination specialists, focusing on skiing packages in Japan. We are always excited to meet hardworking, intelligent people who have a passion for Japan skiing. Working for Japan Powder is a unique oppurtunity to promote and work within the Japanese ski industry in a diverse field of job positions.

If you think a unique career working with Japan Powder is for you. Email your resume and details to info@japanpowder.com.