DESTINATION ENQUIRIES AND ASSISTANCE
If you have any questions about the destinations listed on this website or travelling to Japan, please do not hesitate to contact our Australian office. Our Japan destination specialists are very knowledgeable about travelling in and around Japan and making the most of your holiday.
Office Hours: Monday - Friday, 8:30 ~ 17:00
Phone: 1300 527 267
Address: Suite 2102, Southport Central Tower 2, 5 Lawson St, Southport Qld 4215
ON-GROUND SUPPORT AND ASSISTANCE
If you are in Japan and require support or assistance regarding your Ski Holiday package, please do not hesitate to contact our on-ground office located in Hakuba. If you're already in Hakuba, you'll find our office a short 20m walk down from the Escal Plaza Base Centre of the Hakuba Goryu Resort.
Japan Office (December 15th ~ March 31st)*
After Hours Emergency Contact: +81 80 4667 7267